Returns & Exchanges
At MEDITHERAPY, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once the items are inspected.